Yes. Returns are accepted for store credit only. To begin the process, you must FIRST email us at email@example.com.
If you need to return or exchange goods purchased from Urban Baby Co., they must be unworn, undamaged, unwashed, free of stains, odors, animal hair, and have tags on them. All returns are accepted at the sole discretion of Urban Baby Co.
Goods must be postmarked for return within 7 days. Urban Baby Co. does not cover return shipping costs, but we’ll happily cover the shipping cost of all outgoing exchanges.
Note: all plush toys, hats, headbands, teethers, pacifiers, pacifier clips, swaddles, bibs, bath/body products, and nursery decor are FINAL sale. Additionally, any/all sale items cannot be returned.